YOYOYOYO
For your customers
Returns agent
Returns over WhatsApp & SMS, handled by an agent
Self-serve returns portal
Branded returns & exchanges, self-serve
Order editing
Customers fix their order before it ships
Behind the scenes
Exchange upsells
Turn exchanges into higher-value orders
Rules & automation
Rules, AI auto-approve & AI actions
Product insights
Analytics down to product & variant
Retention offers
Come-back credit that wins the next order
IntegrationsPricingHelpAdd to Shopify
Help Center/Getting Started
🚀

Getting Started

Install the app, run onboarding, test a return and go live.

⌘K
Installing Yoyo ReturnsAdd Yoyo Returns to your Shopify store, approve the permissions it asks for, and start your free trial.Setup: what happens in the first few minutesThe four setup steps (Scan, Review, Plan, Live), what Yoyo reads from your store, and what you can change along the way.Adding the returns portal to your storeWhere your portal lives and how to put a link to it where shoppers will find it.Test a return before you launchPut one order through the whole flow, from the portal to approval, before a real customer does.Go-live checklistA short list to run through before you send real customers to your returns portal.

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