YOYO
YOYO
Products
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For your customers
Returns agent
Returns over WhatsApp & SMS, handled by an agent
Self-serve returns portal
Branded returns & exchanges, self-serve
Order editing
Customers fix their order before it ships
Behind the scenes
Exchange upsells
Turn exchanges into higher-value orders
Rules & automation
Rules, AI auto-approve & AI actions
Product insights
Analytics down to product & variant
Retention offers
Come-back credit that wins the next order
Integrations
Pricing
Help
Add to Shopify
Help Center
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Troubleshooting & FAQ
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Troubleshooting & FAQ
Fixes for the most common issues, and quick answers.
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Common problems and how to fix them
Quick fixes for the issues shoppers and merchants run into most, such as order not found, no verification email, missing labels and failed refunds.
Frequently asked questions
Short answers to the questions merchants ask before and after installing Yoyo Returns.